:root{--navy:#002147;--metallic-blue:#004a99;--polished-silver:#bcc6cc;--accent-grey:#333;--light-grey-bg:#f2f2f2;--white:#fff}.refund-wrapper{background-color:var(--light-grey-bg);justify-content:center;min-height:100vh;padding:100px 20px;font-family:Inter,sans-serif;display:flex}.refund-container{background:var(--white);width:100%;max-width:1000px;padding:80px 100px;position:relative;box-shadow:0 40px 80px #0000000d}.status-indicator{letter-spacing:3px;text-transform:uppercase;color:var(--polished-silver);font-size:.7rem;font-weight:700;position:absolute;top:40px;right:100px}.refund-header h1{color:var(--navy);letter-spacing:-2px;margin:20px 0;font-size:4rem;font-weight:300;line-height:1}.subtitle{color:var(--metallic-blue);text-transform:uppercase;letter-spacing:5px;font-size:.75rem;font-weight:800}.divider{background:var(--navy);width:60px;height:1px;margin:40px 0}.intro-text{color:var(--accent-grey);max-width:600px;font-size:1.2rem;line-height:1.7}.timeline-section{border-left:1px solid var(--light-grey-bg);margin:80px 0}.timeline-item{padding:40px 0 40px 40px;display:flex;position:relative}.timeline-item:before{content:"";background:var(--navy);border-radius:50%;width:9px;height:9px;position:absolute;top:45px;left:-5px}.time-frame{color:var(--navy);text-transform:uppercase;letter-spacing:1px;flex:0 0 200px;font-size:1rem;font-weight:700}.percentage{color:var(--metallic-blue);margin-bottom:10px;font-size:2.5rem;font-weight:300;line-height:1;display:block}.charge-details p{color:var(--accent-grey);font-size:1.05rem}.terms-grid{border-top:1px solid var(--light-grey-bg);grid-template-columns:1fr 1fr;gap:40px;padding-top:60px;display:grid}.term-card h3{text-transform:uppercase;letter-spacing:2px;color:var(--polished-silver);margin-bottom:15px;font-size:.8rem}.term-card p{color:var(--accent-grey);font-size:.95rem;line-height:1.6}.refund-footer{text-align:left;margin-top:80px}.concierge-btn{background:var(--navy);color:var(--white);letter-spacing:2px;text-transform:uppercase;padding:18px 40px;font-size:.9rem;font-weight:600;text-decoration:none;transition:all .3s;display:inline-block}.concierge-btn:hover{background:var(--metallic-blue);transform:translateY(-3px);box-shadow:0 10px 20px #004a9933}@media (max-width:850px){.refund-container{padding:60px 40px}.terms-grid{grid-template-columns:1fr}.timeline-item{flex-direction:column}.time-frame{margin-bottom:10px}.refund-header h1{font-size:2.8rem}}